Service Terms and Conditions

DEFINITIONS

“3DPrintBuzz” means EXPERTINVO, LLC, a Wisconsin limited Liability Company, and its successors. And is located and established at 507 N Central Ave Ste 1. Marshfield, WI 54449. ( also referred to as “we”, “us” or “our”).

“3D Files” 3D printable files supplied by a User and/or Client.

“3D Printed Object” 3D content turned into a physical object by a 3D printer, operated by a 3D Print Service.

“3D Print Service” A company who operates a 3D printer and/or provides C.A.D. service.

“3D Print Service Request” a request for 3DPrintBuzz 3D Print Service by a User and/or Client.

“C.A.D.” stands for Computer Aided Design and is computer software used to create 3D models and designs.

“Content” 3D Files, images, videos, text, or any other content submitted by a User and/or Client on the website and/or physically to 3DPrintBuzz.

“Client” means the company or individual set forth on Estimates, Proposals, Invoices, or Quotes.

“Design Fee” the total fee due to the  C.A.D Service for the printing services, set forth on Estimates, Proposals, Invoices, or Quotes.

“Order” is detailed in estimates, proposals, invoices, or quotes and is placed by a Client with 3DPrintBuzz for a print job with the selected 3D Print Services.

“Printing Fee” the total fee due to the 3D Print Service for the printing services, set forth on Estimates, Proposals, Invoices, or Quotes.

“Quote Request” placed by a User and/or Client through the website or by Phone  for a print job with the selected 3D Print Service to turn 3D Files into a 3D Printed object.

“Services” The services offered by 3DPrintBuzz through the website as set forth in Clause 3 of these Terms and Conditions.

“Terms and Conditions” these terms and conditions.

“User” a natural person or legal entity making use of the Services that are offered physically and digitally.

“Website” the website offered by 3DPrintBuzz at www.3DPrintBuzz.com.

GENERAL

The Terms and Conditions govern the User and/or Client’s use of their website and the Services offered by 3DPrintBuzz. By using the website and/or the Services, the User and/or Client acknowledges by ticking the applicable box, to have read, understood and agrees to be bound by these Terms and Conditions and to comply with all applicable laws and regulations.

3DPrintBuzz reserves the right to make changes to the website, the Services and the Terms and Conditions at any time. Such amended Terms and Conditions shall be effective upon posting on the website or through some other reasonable method. 3DPrintBuzz will take reasonable efforts to post notices regarding any changes to these Terms and Conditions. 

3DPrintBuzz SERVICES

The Services offered by 3DPrintBuzz through its website exists to provide a platform which facilitates 3D Printing Services to offer 3D Printing Services to other Users and/or Clients. The Services enable a User and/or Client to upload 3D Files to our website and request a Quote  with the potential  to turn the uploaded 3D Files into a 3D Print. 

The information available on 3DPrintBuzz’s website regarding 3D printing materials and machines is based on information provided by manufacturers. 3DPrintBuzz is not responsible for the accuracy of the information provided.

CLIENT

The Services offered by 3DPrintBuzz are available only to individuals who are 18 years or older who can form legally binding contracts under applicable law.

The Client or any visitor of the website represents and warrants that all information he submits to the website is accurate, truthful, lawful and does not infringe any rights of third parties. The Client or any visitor of the website warrants that it will not use the Service to:

send any unsolicited mass mailings (“spam”); launch or use any automated means or process, including but not limited to “spiders”, “robots”, “load testers” etc., for sending more communication than a natural person could reasonably produce or to create Clients accounts

collect or store personal information from other Clients other than the information collected during the normal course of using the Service;

threaten or harass any person or entity;

gain or attempt to gain unauthorized access to any computer system, server, network or hardware of 3DPrintBuzz, other Client or any other third party;

in any way that could overload, damage, disable, disrupt or harm the Service or interfere with any other Clients’ use of the Service;

adapt, modify or reverse engineer any of the systems or protocols of 3DPrintBuzz;

reformat, resell, or redistribute the Service in any way without the explicit consent of 3DPrintBuzz in writing.

If a Client does not respect the Terms and Conditions or any reasonable instructions from 3DPrintBuzz, 3DPrintBuzz can, at its sole discretion and without any compensation, deny the Client any further access to the website and/or any of its Services. Any attempt by a Client to damage the website or to undermine the legitimate operations of the Services may be a violation of criminal and civil laws and should any such attempt be made, 3DPrintBuzz reserves the right to seek damages from any such Client to the fullest extent permitted by law.

3D PRINT SERVICE

When a User and/or Client makes a 3D Print Service Request they must provide at least the following information:

(a) Information about the 3D Print Service : (i) a description of the 3D Print Service ; (ii) their phone number and/or e-mail address; (iii) the relevant community in which the 3D Print Service will be active; (iii) their delivery preference; (iv) their exact location; (v) their bank details

(b) Printer details: (i) which printer the 3D Print Service uses; (ii) the quality of the 3D Prints; (iii) the start-up costs per printing job; (iv) the delivery time to complete the 3D Print;

(c) Material details: (i) the kind of material used for the 3D Print; (ii) the costs of the material per cm3; (iii) the available colours of the material.

A 3D Print Service request may result in 3DPrintbuzz sending an estimate, proposal, invoice, or quote to the Client. Upon acceptance of an estimate, proposal, invoice, or quote and payment of the Printing Fee indicated in the estimate, proposal, invoice, or quote, the 3D Print Service warrants to supply the 3D Print in the material selected by the Client, within the standard technical boundaries of the 3D Print Service ’s 3D printer and within the delivery time indicated by the 3D Print Service  on the estimate, proposal, invoice, or quote.

To ensure the quality and User and/or Client experience of 3DPrintBuzz and its Services 3DPrintBuzz can, at its sole discretion and without any compensation, deny the 3D Print Service request and/or any of the Services if a 3D Print Service request does not meet the requirements stipulated above or does not respect the Terms and Conditions.

3DPrintBuzz understands and agrees that Users and/or Clients are solely responsible for determining their applicable tax reporting requirements and any applicable taxes for the 3D printing services they request for through the website.

3D Print Services , accept as third-party beneficiaries and are thereby entitled to enforce directly against Clients, the following provisions:

(a) The representations and warranties provided to 3D Print Services by Clients as set forth in these Terms and Conditions.

(b) The agreement provided by Clients to indemnify and hold harmless the 3D Print Services as set forth in these Terms and Conditions.

CONTENT

Users and/or Clients are solely responsible and liable for the Content they upload and will refrain from uploading restricted Content to the website. If a 3DPrintBuzz receives restricted Content from a User and/or Client they shall refuse the request and not supply a 3D Print of such Content.

Content is restricted if it:

(a) violates or infringes a third party’s rights, including but not limited to privacy, publicity or any intellectual property rights (including any copyright, patent, design right, trademark, trade secret or any other proprietary rights);

(b) contains pornographic or obscene content;

(c) contains information about or relating to firearms or any other weapons;

(d) contains information which is false, inaccurate, misleading, harassing, racially or ethnically offensive, harmful to minors, libellous or defamatory;

(e) contains trojan horses, viruses, worms or other harmful or destructive software code;

(f) is contrary to or in violation of any applicable law or regulations, including any applicable export control laws and regulations.

By submitting Content (except for the User and/or Client’s 3D Files) through the Services or website, the Client grants 3DPrintBuzz a worldwide, non-exclusive, royalty-free, fully paid, sub-licensable and transferable license to use, edit, modify, reproduce, distribute, prepare derivative works of, display, perform, and otherwise fully exploit the Content in connection with the website and/or the Services, including without limitation for promoting and redistributing part or all of the website or the Services (and derivative works thereof) in any media formats and through any media channels.

By submitting 3D Files through the Services or website, the Client grants 3DPrintBuzz a non-exclusive, royalty free worldwide non-transferable license (i) to review the 3D Files on the basis of technical specifications (including but not limited to checking for any technical errors); and (ii) to use the 3D Files for the manufacturing of the 3D Print in Quote Request for the 3D Print Service to fulfil the Quote Request placed by the Client.In the case that the Client has indicated their consent by indicating that the 3D Files are public 3D Files, the Client grants 3DPrintBuzz a non-exclusive, royalty free worldwide non-transferable license to display the 3D Files on the website. 

3DPrintBuzz does not claim any ownership rights of the Content and has no obligation to review the Content and can in no way be held responsible for the Content uploaded to its website or Services. Notwithstanding the foregoing 3DPrintBuzz can remove and/or block any Content uploaded to its website or Services for any reason and without notice.

QUOTE REQUEST FOR AN ORDER OF 3D PRINT SERVICES

To request a quote for 3D Print Service to print 3D Files, the Client has to follow the online Quote Requesting process on the website. Their Quote Requesting process consists of the following steps:

(a) Upload or Provide 3D Files. The Client has to (i) upload their 3D Files in the file format indicated on the website or select any of the 3D Files made available for such purpose by 3DPrintBuzz or other User and/or Clients on the website;(ii) request the preferred 3D Print Service ; (iii) select the material and color of the 3D Print; (iv) provide their billing information in Quote Request to process the payment; (iv) review the details of their Quote Request; (v) confirm their Quote Request.

(b) Technical review 3D Files. The Quote Request will be reviewed by 3DPrintBuzz. During their process the 3D Files submitted to the website will be reviewed on the basis of technical specifications (including but not limited to checking for any technical errors) and 3DPrintBuzz will check the availability of the selected 3D Print Service by forwarding the Quote Request to the 3D Print Service ;

(c) Acceptance of Quote Request by 3DPrintBuzz . 3DPrintBuzz will review and accept the Quote Request within 24 hours after receiving the Quote Request. Upon acceptance of the Quote Request by the 3DPrintBuzz  , 3DPrintBuzz will send the Client an 3D Print Service estimate, proposal, invoice, or quote to the e-mail address given by the Client from the 3DPrintBuzz website. If there are any errors in the estimate, proposal, invoice, or quote the Client should contact 3DPrintBuzz as soon as possible. 3DPrintBuzz may deny a Quote Request if they are not able to accept the Quote Request.

(d) Payment. The Client has to pay the total amount indicated on the  estimate, proposal, invoice, or quote within 30 days after the Quote Request has been accepted by 3DPrintBuzz by completing the payment process indicated on  estimate, proposal, invoice, or quote. The Client pays the full amount (Printing Fee and Service Fee) to 3DPrintBuzz.. The 3D Print Service may cancel the 3D Print Service  if the Client has not paid the full amount of the  estimate, proposal, invoice, or quote within 30 days  after the Quote Request has been accepted by 3DPrintBuzz . Payment is possible by Check, Credit Card, or  ACH.

As soon as 3DPrintBuzz receives the full amount indicated in the  estimate, proposal, invoice, or quote, 3DPrintBuzz shall start performing the 3D printing services outlined in the  estimate, proposal, invoice, or quote upon receipt of their payment confirmation.

3DPrintBuzz  shall complete the 3D printing services within the delivery time outlined in the  estimate, proposal, invoice, or quote.

3DPrintBuzz informs the Client about the status of the Quote Request during the Quote Request process by sending emails to the email addresses provided by the Client.

UNACCEPTABLE & CANCELLED SERVICES

Cancellation by 3DPrintBuzz. During the entire Quote Requesting and/or Order process, including after acceptance of the  estimate, proposal, invoice, or quote by 3DPrintBuzz and the 3DPrintBuzz may not accept or cancel an Quote Request and/or Order  for technical or any other reasons, including but not limited to the technical infeasibility to print the 3D Files, the 3D Files being in violation of the Terms and Conditions or any applicable law or regulations, or due to the non-payment of the total amount outlined in the  estimate, proposal, invoice, or quote by the Client.

Cancellation by Client. Due to the personalized feature of the print services performed by 3DPrintBuzz, the Client cannot cancel their Order after payment outlined in the  estimate, proposal, invoice, or quote and 3DPrintBuzz has started their Order.

3DPrintBuzz does not provide any implied or explicit warranties relating to the 3D Prints and/or Designs and does not guarantee that the 3D Prints and/or Designs will be fit for any particular purposes. Please inspect 3D Prints and/or Designs upon receipt immediately.

FEES

Fees are outlined, per Client, in estimates, proposals, invoices, or quotes.

The Printing Fee, Service Fee or any other prices are outlined in estimates, proposals, invoices, or quotes sent to Clients.

3DPrintBuzz does its best to prevent errors in the pricing indicated in estimates, proposals, invoices, or quotes. However, should an error occur, neither the Client,  nor 3DPrintBuzz are bound by estimates, proposals, invoices, or quotes. All prices are indicated in the Client’s local currency insofar as is reasonably possible.

INTELLECTUAL PROPERTY

All intellectual property rights, including but not limited to any copyright, trademark and database right, in the Services or website and the selection and arrangement thereof belong to 3DPrintBuzz, its licensors or other third parties. All rights in the Services and website not expressly granted herein are reserved.

LICENSING

Any C.A.D., design, copywriting, drawing, idea or code created for the customer by 3dPrintBuzz, or any of its contractors, is licensed for use by the client on a one-time only basis and may not be modified, re-used, or re-distributed in any way or form without the express written consent of 3dPrintBuzz and any of its relevant sub-contractors.

All design work – where there is a risk that another party make a claim, should be registered by the client with the appropriate authorities prior to publishing or first use or searches and legal advice sought as to its use.

3dPrintBuzz will not be held responsible for any and all damages resulting from such claims.

3dPrintBuzz is not responsible for any loss, or consequential loss, non-delivery of products or services, of whatever cause. The customer agrees not to hold 3dPrintBuzz responsible for any such loss or damage.

Any claim against 3dPrintBuzz shall be limited to the relevant fee(s) paid by the customer.

PRIVACY

In Quote Request to use the Services, Clients will be required to supply certain information about themselves when submitting a Quote Request via the 3DPrintBuzz website. 3DPrintBuzz has specified which information is required to use the Services. Their information will be used by 3DPrintBuzz for the sole purpose of providing the Services.

LIABILITY & INDEMNIFICATION

In no event shall 3DPrintBuzz be liable for any damage whatsoever, whether in an action of contract or any tortious action, arising out of or in connection with the User and/or Client’s access or use of the Services and website or the printing services offered by the 3DPrintBuzz, except to the extent such damages arise directly from the willful misconduct or gross negligence of 3DPrintBuzz and its senior management.

In the event the User and/or Client´s country of residence does not allow any of the exclusions or limitations of liability or any of the disclaimers of warranties mentioned in the Terms of Conditions, such exclusions, limitations or disclaimers shall be limited to the maximum extent permitted by applicable law.

The Client and/or User and/or Client agrees to indemnify and hold 3DPrintBuzz harmless from and against all liabilities, claims, damages and expenses (including reasonable attorney fees) arising from or relating to any claims that result from your breach of these Terms and Conditions.

The Client placing an Order with 3DPrintBuzz agrees to indemnify and hold 3DPrintBuzz  harmless from and against all liabilities, claims, damages and expenses (including reasonable attorney fees) arising from or relating to any claims that result from the Clients’ breach of these Terms and Conditions the warranties and representations.

DISCLAIMER

3dPrintBuzz makes no warranties of any kind, express or implied, for any and all products and/or services that it supplies. 3dPrintBuzz will not be held responsible for any and all damages resulting from products and/or services it supplies. 3dPrintBuzz is not responsible for any loss, or consequential loss of data, or non-delivery of products or services, of whatever cause. While we take reasonable steps to investigate the materials we recommend, we accept no responsibility for the performance or quality of materials or any consequential loss arising from their failure. The customer agrees not to hold 3dPrintBuzz responsible for any such loss or damage. Any claim against 3dPrintBuzz shall be limited to the relevant fee(s) paid by the customer.

APPLICABLE LAW AND JURISDICTION

The Terms and Conditions and any disputes in connection thereto shall be governed by and construed in accordance with the laws of  the United States.  Any dispute, claim or cause of action arising out of, or in connection with the Terms and Conditions or the User and/or Client’s use of the website or Services shall be submitted to the jurisdiction of the competent courts in the United States.

3DPrintBuzz does not guarantee that the Services offered through it can be used in locations outside the United States. You are solely responsible that your use of the Services and website complies with your local applicable laws.

SEVERABILITY

If any provision of the Terms and Conditions is held to be invalid or unenforceable, then the invalid or unenforceable provision will be replaced by a valid, enforceable provision that most closely matches the intent of the original provision and the remaining provisions shall be enforced.

CONTACTING US

If you have any queries about the manner in which the website is operated, the Services are provided, or how your personal information is used by 3DPrintBuzz, please contact us at sales@3DPrintBuzz.com